Terms and Conditions

Welcome to the website of Pacific Holding Group, INC. (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, including any content, functionality, and services offered on or through our platform. By accessing or using this website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our website.

1. ABOUT PACIFIC HOLDING GROUP

Pacific Holding Group, INC. is a leader in call center acquisitions in the United States and Mexico, specializing in Hispanic call centers. We provide high-value Call Center, Internet, Direct Marketing, and Data services tailored to clients targeting the US English, Latin, or Spanish marketing segments.

2. INTELLECTUAL PROPERTY RIGHTS

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Pacific Holding Group, INC., its licensors, or other providers of such material and are protected by United States, Mexico, and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Our company name, the terms, our logos, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates. You must not use such marks without our prior written permission.

3. USE OF THE SITE & SERVICES

You agree to use this website only for lawful purposes and in accordance with these Terms. You agree not to use the website:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, laws regarding the export of data or software to and from the US, Mexico, or other countries).
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
  • To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website, or which, as determined by us, may harm the Company or users of the website.

4. SMS TERMS AND CONDITIONS

By opting in to receive SMS messages, you agree to receive SMS messages from Pacific Holding Group, INC. to provide updates and important information. Message frequency may vary, and message and data rates may apply. You can opt out anytime by replying STOP. For help or more information, reply HELP.

  • OPT-IN: Consent is obtained before sending messages. Subscribers will receive a confirmation message upon opting in: “You have successfully been subscribed to messages from Pacific Holding Group, INC. from this number. Message frequency may vary. Message and Data Rates may apply. Reply HELP for help. Reply STOP to unsubscribe.”
  • OPT-OUT: Reply STOP at any time to unsubscribe. You will receive a confirmation message: “You have now been opted out and will not receive further messages from Pacific Holding Group, INC. from this number. Reply START to resubscribe.”
  • HELP: Reply HELP for assistance. You will receive: “For additional information or assistance, please call Pacific Holding Group, INC. at 844-301-0380 or email us at info@pacificholdinggroup.net. To opt-out, reply STOP.”
  • Privacy: Your information is used only for the stated purposes. See our full Privacy Policy on our website: https://pacificholdinggroup.net/privacy-policy/

5. BINDING CONTRACTS AND BUSINESS ENGAGEMENTS

The materials on this website are for informational purposes regarding our acquisition strategy, management paradigm, and marketing services. No professional or contractual relationship is created solely by your use of this website. Specific call center services, data services, or acquisition agreements are governed exclusively by separate, mutually executed written contracts.

6. DISCLAIMER OF WARRANTIES

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.

7. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL PACIFIC HOLDING GROUP, INC., ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE, OR SUCH OTHER WEBSITES.

8. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Pacific Holding Group, INC., its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the website.

9. GOVERNING LAW AND JURISDICTION

All matters relating to the website and these Terms, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the internal laws of the State of California, United States, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the website shall be instituted exclusively in the federal or state courts located in Los Angeles County, California, though we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence (including Mexico) or any other relevant country.

10. CHANGES TO THE TERMS

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.

11. CONTACT INFORMATION

To ask questions or comment about these Terms and Conditions, contact us at:

  • Email: admin@pacificholdinggroup.net
  • Address: 800 N Brand Blvd STE 600, Glendale, CA 91203
  • Phone: 844-301-0380